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Avdralle  (Level: 183.6 - Posts: 57)
Mon, 24th Nov '08 6:30 PM


When I did my TQOTD this morning, I answered correctly. But after pressing Enter, the white page appeared, but the "Congratulations" or "Sorry" text never filled in. I waited more than a minute, but never got acknowledgement. I'm
sure I was right, but my TQOTD standing never chaged (except to go up as more players participated today).
- avdralle

Pennwoman  (Level: 161.8 - Posts: 2476)
Mon, 24th Nov '08 6:41 PM

put a support ticket in -- they are awesome about fixing them -- I had the timer runout the other day on a question that I got right that was only answered correctly 9% of the time -- I about had a hissy fit when the timer ran out --- but my ticket was responded to quickly and I was given credit!

Wordster  (Level: 166.7 - Posts: 936)
Mon, 24th Nov '08 7:13 PM

Hee Hee,I'd have liked to have seen that. Pennwoman is right about the support ticket. They'll see you right and as soon as possible.

Avdralle  (Level: 183.6 - Posts: 57)
Mon, 24th Nov '08 8:53 PM

OK, thanks. I have done as you suggest. I guess it is a connectivity issue. (Before posting here, I had put in a "bug" report but have not been optimistic about a response, since there are some unresolved ones from April & May!)

Rowlanda  (Level: 70.0 - Posts: 2853)
Mon, 24th Nov '08 8:59 PM

BUG Reports (the green button at top right) is only for prgramming problems that only Justin can fix.
I think you have to click on the HELP button up there to send a SUPPORT Ticket, and any of the
Editors can fix your problem....
Hope that helps Rowlanda

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