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Sploofus Editor
Sat, 7th Nov '09 3:12 PM


Apparently, the automated birthday present system was affected by the most recent upgrade. We've been notified that several members have not gotten their 5 Wager Token Birthday Present.

We have given the tokens to those requesting them by Support Ticket. If you have not received your Birthday Present because your special day was after the upgrade, please send a Support Ticket requesting your wager tokens. We will verify your birthday, and update your bank.

We hope that the automated feature will kick in soon, but this offer is good for as long as it is inoperable.

UPDATE: This problem was fixed prior to the relaunch of Sploofus.

[ This post was modified by sploofunky on 11/20/12 ]

Caramel1  (Level: 136.2 - Posts: 21612)
Sat, 7th Nov '09 7:10 PM

I have many extras that I don't use-take mine

Jerrys  (Level: 200.1 - Posts: 334)
Wed, 30th Dec '09 6:17 AM

How long does it take to get your tokens? I put in a feedback request two weeks ago, and haven't seen anything.

I know it's the holidays and Justin is in the middle of moving. I just wanted to see if anyone is monitoring the bugs list.

Sploofus Editor
Sploofernatural (Editor)  
Wed, 30th Dec '09 6:45 AM

Use a Support Ticket, rather than a Bug Report.

Jerrys  (Level: 200.1 - Posts: 334)
Thu, 31st Dec '09 9:14 PM

Thanks for the response. But now I'm confused. I've looked all over the site, and can't find any link to submit a support ticket.

Sploofus Editor
Sploofunky (Editor)  
Thu, 31st Dec '09 9:37 PM

Just go to the top or bottom of your screen and click on "Help" and follow the prompts from there. At the top of your screen, the "Help" icon should be just to the right of your avatar icon, and it is to the left of the green bug icon.

Jerrys  (Level: 200.1 - Posts: 334)
Thu, 31st Dec '09 10:09 PM

Ah, now I see it. Don't know how I missed it before . Thanks!

Sploofus Editor
Sploofusaurus (Editor)  
Fri, 12th Mar '10 4:59 PM

Bumping this message, as a few players have not been aware that we are awarding the Birthday Wager Tokens via Support Ticket.

Irishpainter  (Level: 165.7 - Posts: 224)
Mon, 22nd Mar '10 3:51 PM

Thank you sploofus support team for your quick response to my support ticket this morning. Now all I have to do is to pluck up enough courage to use my birthday wager tokens LOL

Frankielaine72  (Level: 3.5 - Posts: 30)
Mon, 19th Apr '10 12:48 AM

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