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Iautah  (Level: 213.6 - Posts: 91)
Thu, 21st Sep '06 8:47 PM


I received a Sploofus mail yesterday asking me to take a poll on service problems. Then, this morning I quickly answered an easy trivia question of the day, only to then watch the timer go on for another 20 seconds before the screen switched and I got a timed out error. What is going on? Is this related to the poll on service problems? This is the first problem that I have had since I switched to high-speed internet a month ago. I had thought that slowness problems were a thing of the past.

Bigbird  (Level: 250.3 - Posts: 3348)
Thu, 21st Sep '06 10:53 PM

I've never had the problem, but it must be something that is happening, or we wouldn't have gotten the emergency poll questions. I am sure that Justin is on top of it.


Valedc4  (Level: 62.0 - Posts: 171)
Thu, 21st Sep '06 11:17 PM

I also timed out on my TQOTD today. That hasn't happened to me in months.

Johnbtv  (Level: 276.2 - Posts: 206)
Tue, 24th Oct '06 9:10 AM

Yep...I got burned today and lost some 886,000 points because I had a wager riding on the (EASY!) trivia question. I answered well within the time limit and received a timeout error. As all of you know, the points are very hard-earned and take a huge investment of time. Not only that, but having been 80% of the way to the next level is now gone, also. It's been a month or so since the poll came out. What's going on with this??? Justin, your PAYING members want to know.

By the way, what happened to the link for posting service tickets????

Larrybus  (Level: 319.9 - Posts: 383)
Tue, 24th Oct '06 5:55 PM

The former Player Support link seems to have been transformed into what is essentially a FAQ. However, you can still send problem descriptions to Sploofus by clicking on the "Comment" or "Other" categories. But don't expect a reply or acknowledgement.

Baggiob  (Level: 143.2 - Posts: 888)
Tue, 24th Oct '06 6:00 PM

Personally, things like this have happened to me too often and to be honest it is very dissapointing.

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