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mandy226
Mandy226  (Level: 77.2 - Posts: 128)
Sat, 11th Nov '06 6:47 PM

BEING LOGGED OFF

I know Justin has sorted the problem of being logged off when doing a wordpuzzle, but I'm just making it known that it is still happening after answering a TQOD.

Mandy.

banomet
Banomet  (Level: 175.1 - Posts: 266)
Sat, 11th Nov '06 7:34 PM

I just took a TQOTD. I was logged in when I hit "Display the question", but when the question came up, I was logged out. It said "Welcome guest!" at the top right.

kaufman
Kaufman  (Level: 257.1 - Posts: 3936)
Sat, 11th Nov '06 8:38 PM

I just took the new WP, and WAS NOT LOGGED OFF afterwards.

sploofus
Justin  
Sat, 11th Nov '06 8:45 PM

The big problem is being logged out during a Trivia Question of the Day. I am still working on it and need your help. If anyone experiences an unexpected logout PLEASE write a detailed report about what you were doing and exactly what happened here.

The more info I have on how this happens the quicker I will be able to identify and solve the problem.

Thank you in advance!
Justin

larrybus
Larrybus  (Level: 307.8 - Posts: 383)
Sat, 11th Nov '06 9:46 PM

I'm not getting looged off after WPs anymore, either, but something equally strange has happened.

I just finished what I thought was going to be the Johnny Cash WP, but although that's what the title at the top of each page said, the puzzles were all from the Names Of The Months WP which ended an hour prior. I didn't have a need to do that one again.

Can I get a retry at the Johnny Cash puzzle?

When I try the Johnny Cash WP now, I'm told that I've already played it, but I can't see the scores for it. I do seem to have been credited with points for retaking the previous WP, though.

My message about this through the support system was also rejected. exactly like Smoke20's message about her TQOTD problem.



groupw
Groupw  (Level: 144.4 - Posts: 153)
Sat, 11th Nov '06 9:47 PM

The same thing has happened to me the last 2 days. I was going to submit a support ticket if it happened again a third day since I hadn't seen anyone else mention it here.
If it happens again, I'll forward all the gory details to support. Thanks for working on it, Justin.

Rob

groupw
Groupw  (Level: 144.4 - Posts: 153)
Sat, 11th Nov '06 9:49 PM

Just to specify, it was the TQOTD that was logging me out the last couple of days.

embee
Embee  (Level: 86.7 - Posts: 362)
Sat, 11th Nov '06 11:22 PM

I answered 2 QOTDs today and was logged off after each. It let me know if I answered the question correctly or not, but when I tried to go to BBS, it logged me off. No big deal though. Just had to log back on.

larrybus
Larrybus  (Level: 307.8 - Posts: 383)
Sun, 12th Nov '06 1:13 AM

I was eventually able to play the Johnny Cash WP without a hitch, but now it looks like I'm 5,000 points higher than I should be for the November WP leaderboard because I did play the Names of Months WP twice. Maybe I shouldn't complain.




skillet66
Skillet66  (Level: 83.5 - Posts: 210)
Sun, 12th Nov '06 1:45 AM

I'm having the same problem as embee...

smoke20
Smoke20  (Level: 62.6 - Posts: 2815)
Sun, 12th Nov '06 3:43 AM

Been logged off four times in past quarter hour. After WP, after QOTD, when trying to link to a message on the BBS and when trying to respond to a post.

Seems worse than ever since the fix.

missashlee
Missashlee  (Level: 125.6 - Posts: 543)
Sun, 12th Nov '06 8:03 AM

I answered 3 TQOTDs (saved up) and was logged off each time.

The log-off occurred immediately after I clicked on the orange bar that says "Display my Sploofus Trivia Question of the Day!"

The very next screen displayed my question, but also had a banner ad at the top, indicating I was not logged in as a platinum member. I was able to answer my question and it was scored correctly. I then had to log back in.

Btw, I just click on the Sploofus logo at the top of the page, which takes me to the log-in page that has no blinking ads, to log back in. Painless.

unknowncomic
Unknowncomic  (Level: 28.3 - Posts: 10)
Sun, 12th Nov '06 9:25 AM

I also am getting logged off each time I answer a TQOTD.

eesusbejesus
Eesusbejesus  (Level: 75.0 - Posts: 3645)
Sun, 12th Nov '06 12:51 PM

Got logged off after answering my TQOTD last night. Nothing technical to report, I answered, got it right (it was super easy), then you hit ok or continue or whatever the next button is and it took me straight to a login screen. Instead of saying my name under brainfood and my account status, it said welcome guest, log in or something like that. So I logged back in and all was right with the world.

Lodi

mandy226
Mandy226  (Level: 77.2 - Posts: 128)
Sun, 12th Nov '06 1:00 PM

Just answered TQOD, got it right, but the page that says 'congratulations, you answered correctly in ... seconds' showed that I wasn't even logged in at that point. None of my stats were at the top of the page, just the option to login or register. Must have been logged out when I hit the submit button but my points were still registered.

Mandy.

sploofus
Justin  
Sun, 12th Nov '06 9:33 PM

Thank you for all of your help. This issue has been repaired. No one should experience unexpected logouts as of 9:30PM EST, 12th November.

If you do get logged out unexpectedly AFTER THIS POST HAS BEEN MADE please reply here.

Thanks!
Justin

lulise
Lulise  (Level: 32.2 - Posts: 248)
Sun, 12th Nov '06 11:09 PM

I got logged out after your repair post. It didn't bother me, but since you asked for a post if it happened... well here's the post.

mitchy
Mitchy  (Level: 130.7 - Posts: 964)
Sun, 12th Nov '06 11:22 PM

This happens to me every time I do my TQOTD and other times as well but mostly when I do my TQOTD. Mitchy

jenpsmith
Jenpsmith  (Level: 121.8 - Posts: 64)
Mon, 13th Nov '06 4:36 AM

It has happened to me quite a few times, especially just after completing a TQOTD question. It has also happened at other times recently, once after selecting the daily word puzzle in order to commence puzzling.
JPS

suzer22
Suzer22  (Level: 165.6 - Posts: 1982)
Mon, 13th Nov '06 8:39 AM

Today it did NOT happen after my QOTD! YAY!

lulise
Lulise  (Level: 32.2 - Posts: 248)
Mon, 13th Nov '06 2:39 PM

It finally did not happen to me today too.

felix
Felix  (Level: 109.3 - Posts: 2500)
Mon, 13th Nov '06 3:32 PM

I was being logged off after a word puzzle, that has ceased. Today I was logged off after one question during a regular quiz. When I signed on it said that I had already taken the quiz. Maurlin, I am sorry that I did not get to rate or complete your wonderful quiz.


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