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aslan
Aslan  (Level: 27.6 - Posts: 356)
Sun, 18th Feb '07 9:34 PM

PERSONALIZED ICON

Since moving to Platinum, I have been trying to upload a personalized icon only to get the message that the file is not in jpg format, but it is. Any advice would be greatly appreciated.

gypsylady
Gypsylady  (Level: 142.6 - Posts: 6049)
Sun, 18th Feb '07 9:42 PM

I don't have a personalized icon, but I do remember when someone had a problem uploading other images on their profile, someone suggested if you click on it and it doesn't load to click on the "refresh" button at the top left hand of your screen. It has worked for me a few times. Hope this helps!

Marilyn...

gypsylady
Gypsylady  (Level: 142.6 - Posts: 6049)
Sun, 18th Feb '07 9:47 PM

Also, there was that problem of uploading pictures when writing quizzes where it stated it was not a jpg. extension, but that has been fixed as far as I know, because I have uploaded pictures to a couple of quizzes after it was repaired, and it worked. Don't know if the same thing could be going on with the personalized icons, and it hasn't been fixed yet or not. If the refresh button doesn't help, you might make a post in the "Salty Dog" and Justin may see it.

Marilyn...

aslan
Aslan  (Level: 27.6 - Posts: 356)
Sun, 18th Feb '07 9:52 PM

Thanks! I sent an email to Justin but he must be busy. I keep getting this message:
ERROR: That file does not have a .jpg file extension!

Oh well. If that's my biggest problem, then I'm a pretty lucky guy, right?



aslan
Aslan  (Level: 27.6 - Posts: 356)
Thu, 22nd Feb '07 6:39 AM

Justin has corrected this little hiccup.


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