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maurlin
Maurlin  (Level: 213.4 - Posts: 2671)
Fri, 6th Apr '07 2:57 PM

I JUST GOT A MESSAGE THAT I TOOK THE WP AND I HADN'T

I just clicked on the Snowclone WP just now...looking forward to it after reading the comments, and I got a message saying I already took it. NO FAIR!!! Can anything be done to allow me to take it before this WP is over?

carreau
Carreau  (Level: 237.1 - Posts: 140)
Fri, 6th Apr '07 4:51 PM

I've had the same experience a couple times in the last week or so, Linda. I wonder if there's someone on The Island who can tell if someone actually did complete a WP when that message appears.

greyghost
Greyghost  (Level: 68.4 - Posts: 640)
Fri, 6th Apr '07 4:59 PM

had same thing happen with daily question,booted me around for a while,then said i had not answered it,then that i did,oh well......................lol.

Sploofus Editor
(Editor)  
Fri, 6th Apr '07 5:04 PM

The support system does now let us reinstate WPs when this happens, so if you get this message (you've already taken a WP when you know you haven't) please send in a support ticket IMMEDIATELY - obviously we can only correct this if we know about it while that WP is live.

Conversely, it may be that a ticket sent in, especially near the end of the live period, may not be seen in time to fix it, but we will do our best.

maurlin
Maurlin  (Level: 213.4 - Posts: 2671)
Fri, 6th Apr '07 5:34 PM

Thanks so much Sploofanote for the suggestion. I've just submitted a Support Ticket.

maurlin
Maurlin  (Level: 213.4 - Posts: 2671)
Fri, 6th Apr '07 6:07 PM

Thank so much...I just got a message telling me that I could now take the WP. I did, and it was as delightful! Again...THANK YOU. You Editors rock!!!

noncentz
Noncentz  (Level: 135.5 - Posts: 72)
Sat, 7th Apr '07 12:31 AM

I just got the same message. Said I had already took the quiz when I hadn't.

berylm
Berylm  (Level: 156.4 - Posts: 478)
Sat, 7th Apr '07 3:18 PM

Did you immediately put in a support ticket, Noncentz? As Sploofanote has pointed out here, if you do (and assuming someone picks up the ticket before the end of the live session) you can get your chance to play the WP after all!

carreau
Carreau  (Level: 237.1 - Posts: 140)
Sat, 7th Apr '07 3:28 PM

It does work. I got the message and was able to take the WP. Thanks, Spoofstaff.

crazy4games
Crazy4games  (Level: 123.0 - Posts: 1020)
Sun, 8th Apr '07 12:19 PM

I got booted from 'Editors Fav. Movies', sent in a support ticket, and was able to re-do the puzzle.
Sending out a HUGE thank you to the editors. You guys are the best.


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