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Lynnm  (Level: 222.8 - Posts: 1923)
Sat, 15th Dec '07 7:27 PM


What do you do about a quiz that is full of factual errors? Is there someone to report it to so it can be fixed? Thanks!

Chyenn  (Level: 199.9 - Posts: 1332)
Sat, 15th Dec '07 7:52 PM

first i would contact the author. if that doesn't resolve the issue then
i would send in a support ticket clearly citing references of the correct info.

Eesusbejesus  (Level: 75.0 - Posts: 3645)
Sat, 15th Dec '07 8:30 PM

But how do you know if the errors have been corrected since you can't go back and look at the quiz?

Lynnm  (Level: 222.8 - Posts: 1923)
Sat, 15th Dec '07 10:49 PM

Thanks - how/where do you send a support ticket? I haven't seen a link for anything like that.

Stone  (Level: 35.0 - Posts: 259)
Sat, 15th Dec '07 11:00 PM

I sent an author a note about an error. He refused to believe he was wrong. I then sent a support ticket. There doesn't seem to be anything an editor can do if the author refuses to verify a mistake. I have sent notes to other authors who thanked me for bringing it to their attention. There is a disclaimer on the site that quizzes are not verified for accuracy. If the author won't admit to a mistake, don't take that person's quizzes.

Remember the saying: 'Once I thought I was wrong, but I was mistaken.' Some people never believe they are wrong. I'm sure most of us have worked with someone like this. If you haven't, I must have worked with your share, too.

Nelly  (Level: 169.5 - Posts: 1167)
Sun, 16th Dec '07 7:58 AM

To send a support ticket:
Click on 'Your sploofus space' and you will see 'Play Support' on the left hand side just above 'Log out'. Click on Player support and select the appropriate category.

Lynnm  (Level: 222.8 - Posts: 1923)
Sun, 16th Dec '07 10:13 AM

Thank you very much for your assistance.

Salzypat  (Level: 154.3 - Posts: 5295)
Sun, 16th Dec '07 10:41 AM

I'm sure you have already done this, but be certain you are correct. I had someone tell me that I had a question incorrectly answered on one of my quizzes. I was about 100% certain I was correct but I Googled the question and discovered I was right. The person who said I was wrong just "thought" I was wrong. Didn't make me upset but did seem odd that this individual hadn't taken the time to Google the question themselves to check if THEY were correct.

I hope that isn't as confusing a paragraph as I think it is!

Sometimes online sources have contradictory information, which makes it hard to know what to believe at times.

Heidi  (Level: 36.2 - Posts: 694)
Sun, 16th Dec '07 10:51 AM

You write simplty great quizzes Lymnn. The amazing part is that you seem to write interesting things that receiive EA's-not many folks capable of that-either popular, ultra boring, or "for Elite only". I do not always get the coorect anser to your questions but would bet money you are factually correct. Personally, I appreciate it when folks send me a note that something I have said is not factually correct. Then again -some folks take offense as perceive it as criticism. If a quiz is really factually incorrect do submit a support tickrt as editors can delrete it if it is called to their attention. I have had one quiz in the entire time I have been here deleted as complaints were received. What I considered fact was assumed by many to be opinion-okay the subject was a "touchy" one-Linda

Allena  (Level: 253.5 - Posts: 1388)
Sun, 16th Dec '07 1:14 PM

Etiquette is a good term for this question. Authors that do not care about accuracy should cease.

When an error is pointed out, I think it is critical to send back the corrected version.

Googling once or twice does not prove much. I have relearned many things from Sploofus members who were right, when Wikipedia was wrong. Luckly, I have many subscribers who let me know early so that I am not embarrassed for long.

If you see an error in an Allena quiz, you will get a response, and a thank you.

Swiper  (Level: 145.3 - Posts: 874)
Sun, 16th Dec '07 7:29 PM

ALWAYS got your back Jim!
I appreciate when people tell me I have erred so I can correct it. If I believe them to be wrong I write back and let them know what more I found out about it. It seems to work for both of us that way.

Kaelin  (Level: 49.2 - Posts: 1685)
Thu, 3rd Jan '08 3:34 AM

If someone thinks something is wrong I guess they tell me - or maybe those are the ones that just tank my quizzes - last week I had someone that took all my movie letter quizzes and there were two errors (typos) - not one person had told me and the two they told me about had been taken many times - and have quite a few 100%'s -- but I VERY much appreciated them telling me - told them so - they were VERY nice about it - just the way we all should be...I've had people tell me I was wrong before - and I wasn't so I generally thank them - and then find at least two internet references to show them, and then ask me to show me a site if they can show me the error.

Sploofus Editor
Thu, 3rd Jan '08 10:12 AM

If it is a fairly small problem, you should send the author a note politely mentioning it.

For larger problems, there is a link at the end of a quiz to report it, if there is a problem. I suggest you also send in a support ticket detailing the problem(s). Please remember that editors cannot see which answers are the correct ones, so the more details, the better.

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