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Rictic  (Level: 145.8 - Posts: 90)
Tue, 22nd Apr '08 5:07 PM


I get this about 70% of the time lately...Is anyone else having a similar problem?

I don't always have time for a 're-set', and I don't want to have to rearrange my evenings around the likelyhood, or not, of being able to play!

At the moment, this is pretty much all I am playing, so it is a little frustrating to be locked out so often.


Bushyfox  (Level: 174.4 - Posts: 2402)
Tue, 22nd Apr '08 5:41 PM

..............Did you put in a Support Ticket?
I think the editors respond fairly fast if you do...I hope so, anyway!


Kaelin  (Level: 49.2 - Posts: 1685)
Tue, 22nd Apr '08 7:17 PM

this happens when I get a time out - and try to refresh the page - happened yesterday at 5 til - after going the weekend w/o puzzles I was sad
But if it is something on the site you should put in support - if it's you connection all wonky - there's nothing they can do

Oldcougar  (Level: 229.6 - Posts: 1935)
Tue, 22nd Apr '08 8:19 PM

I've had this problem, much more, with Beta. Tis frustrating. Resets can take a long time if you're trying to do it in the middle of the night according to EST. Not very many editors up then & Neil is probably doing it during those hours. I feel for ya Neil How can you beat Karen if you don't get a chance

Rowlanda  (Level: 70.0 - Posts: 2853)
Wed, 23rd Apr '08 3:48 AM

I read somewhere that they are running out of space on the Internet
and thought that may account for all the recent interruptions and slow
responses. So now, if I find the computer is slow in the WordPuzzles,
I resist the temptation to hit the submit button again....because
then I will be flipped out of the site and told I've "already done the
Puzzle and cannot sign in twice"

Revdodd  (Level: 68.7 - Posts: 775)
Wed, 23rd Apr '08 6:16 AM

It's gotta be a Beta thing. I'd say about half of the times I do a puzzle in the new format, it'll lock me out..

But the editors have been very responsive...

Rictic  (Level: 145.8 - Posts: 90)
Wed, 23rd Apr '08 3:05 PM

Thanks for the replies folks!

I have been sending support tickets in, and the team have been great and re-set asap, so no problems there....unless I do the puzzle late on.

Unlike Karen, I have not been blessed with beta testing!...So I have to do the W/P the old fashioned way!

I don't like pestering the team for a re-set too much as I think the are pretty stretched at the moment.....I'll plod on with the ones it lets me play for now and see how it goes.

Thanks all.....Neil.

Papermanbill  (Level: 41.3 - Posts: 1312)
Wed, 23rd Apr '08 6:24 PM

This is what happens when you hit the backspace or mess around with "GOOGLE".

Flcyclist  (Level: 132.4 - Posts: 691)
Wed, 23rd Apr '08 6:56 PM

You know, I'm sure, that you can have TWO windows open at once and just toggle between the two of them, if you're trying to Google something. I have even backspaced on a quiz to check something and not gotten into trouble that way.

Nelly  (Level: 181.0 - Posts: 1167)
Thu, 24th Apr '08 3:25 PM

Neil's problem doesn't occur when he refreshes the page or hits the wrong key - he never gets that far! He gets the message as soon as he clicks on 'Start Word Puzzle' (or not as the case may be)! It's a shame. I really miss our competition!

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