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pennwoman
Pennwoman  (Level: 154.7 - Posts: 2478)
Thu, 5th Jun '08 8:26 AM

WORD PUZZLE QUESTION

I am not certain if this is something I should report or not. I was taking word puzzle and when I finished 4th puzzle, it took me to 5th puzzle but said I had lost 300 points -- I am not worried about making up the points, but is this a glitch that should reported? If so remind me where you find support tickets.

pennwoman
Pennwoman  (Level: 154.7 - Posts: 2478)
Thu, 5th Jun '08 3:08 PM

Thanks for all the help.

sharon5880
Sharon5880  (Level: 85.0 - Posts: 9)
Fri, 6th Jun '08 8:31 PM

Hi there, I've had that happen to me and was told that if I click the button more than once to solve the puzzle it will give you those nasty extra points. I have also had it happen when I hit enter on my keyboard to solve. Sheeeeesh! It's so frustrating. Just a glitch in the system. Sharon

Sploofus Editor
(Editor)  
Sat, 7th Jun '08 8:59 AM

You should certainly submit a support ticket. The editors can reset the Word Puzzle for you, so that you can try it again. Keep in mind that it may take a little bit of time for one of the editors to see the support ticket, so you will want to keep checking back to see if it has been reset.

pennwoman
Pennwoman  (Level: 154.7 - Posts: 2478)
Sun, 8th Jun '08 12:09 PM

Thank you for the information and response, it is appreciated!



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