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Sblv  (Level: 195.4 - Posts: 337)
Fri, 6th Jun '08 1:44 AM


I don't complain too much, however, ...

I had wagered a certain amount, lost the wager, and while checking the answer noticed that the question was not phrased correctly. My PM to the editor was sent few days ago, I still have not heard anything back. Any suggestions?

Sploofus Editor
Sploofusaurus (Editor)  
Fri, 6th Jun '08 5:28 AM

I have looked back through all the Support Tickets of the past couple of weeks, but there is no sign of one from you.
Would you please resubmit your TQOTD problem?

Barnierubble  (Level: 93.9 - Posts: 637)
Fri, 6th Jun '08 6:55 AM

You cant expect to get all simple questions here. There are some setters that think it clever to set questions with no real answers, you are supposed to be able to read the setters mind. and guess at what they actually meant.

Sblv  (Level: 195.4 - Posts: 337)
Fri, 6th Jun '08 11:27 AM

I could not find the support ticket area, is it the same as bug report?

I have just used the message link to an editor assigned to me for the WPuzzles.

Thank you.

Eesusbejesus  (Level: 75.0 - Posts: 3641)
Fri, 6th Jun '08 11:29 AM

Simon, if you are in beta, go to the bottom right footer and select "help."

Rowlanda  (Level: 70.0 - Posts: 2853)
Fri, 6th Jun '08 12:12 PM

are you suggesting that you don't have ESP ????
All the rest of us here on the Island are
actually communicating via telepathic means
The quizzes are smoke screens....
All "Barnies" please try www.lackosense.

Smokydevil  (Level: 163.0 - Posts: 5381)
Fri, 6th Jun '08 12:12 PM

That was the funniest post ever

Sploofus Editor
Fri, 6th Jun '08 12:19 PM

The editors do not see the Bug Reports, so we cannot respond to anything you send in that fashion. Has to be a Support Ticket.

Flcyclist  (Level: 131.1 - Posts: 691)
Fri, 6th Jun '08 3:42 PM

BUG report??? You mean we have BUGS on the island? I thought I left them all behind in Florida!

Sploofus Editor
Sploofizz (Editor)  
Fri, 6th Jun '08 4:07 PM

Well, editors can see the bug reports, the same way any of you can see the bug reports, by clicking on them.

But please note:

Bug reports are for Beta problems: how the beta site operates or boots you out or whatever. These are things that Justin will prioritize and get to fixing as he sees fit. You will not get a replacement question form this type of report.

Support Tickets (found under "HELP" on the beta site) are a way to report individual issues like a bad TQOTD or getting bumped out of a WP - things that the editors can help you with in a short time.

There is also a report screen that pops up after a TQOTD problem that allows you to report the problem to Justin. He uses this info only for tracking which systems/ISPs/OSs/etc. are having problems the most often. You will not get a replacement question from this type of report.

These are three unrelated reports - so sometimes you might need to fill out all three! Other issues need just one type of report.

I hope that clears up some things!

Spacecat  (Level: 164.3 - Posts: 673)
Fri, 6th Jun '08 4:42 PM

The bugs are on the exclusive beta side of the island. They know a good thing when they see it. However that should bug those of us that are locked out.

Viperdan  (Level: 56.0 - Posts: 140)
Fri, 6th Jun '08 4:50 PM

not everyones perfect

Diva305  (Level: 152.5 - Posts: 1655)
Fri, 6th Jun '08 4:52 PM

Do not fear-Diva's here. I am the exterminator of the Island.
I smoke all the roaches

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