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Heidi  (Level: 36.2 - Posts: 694)
Sat, 7th Jun '08 7:06 AM


Must be me but cannot find where one submits a support ticket for beta testers. Under the "help" section it says it is easier than ever as right on the main page. Checked both the home page and my sploofus and unless I have gone completly blind it is not there- I was tryioing to make a simple request of any editor to please send me a new daily question as the timer expired before my answer register-clueless if my answer was correct or not but know I answered in plenty of time. Had this happen a couple off times under the "old" system and was very quickly sent new question. Was forced to submit this as a "bug" even though it is not unique to beta. Would one of yopu "technologigal geniusius-perhaps Smaug-direct me to support tickets-thanks-Linda

4getful1  (Level: 173.8 - Posts: 2876)
Sat, 7th Jun '08 7:09 AM


Go to the little green man bug face to the right of LOG OFF.

Maurlin  (Level: 210.9 - Posts: 2660)
Sat, 7th Jun '08 7:32 AM

Also, check your Level to see if you got credit for today's answer. I've seen some posts about folks timing out and then discovering that the correct answer did actually get credited.

Kaufman  (Level: 254.0 - Posts: 3936)
Sat, 7th Jun '08 8:33 AM

At the bottom right of the screen, click where it says "Help"

Heidi  (Level: 36.2 - Posts: 694)
Sat, 7th Jun '08 8:56 AM

Thanks to all!! Linda

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