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Bushyfox  (Level: 174.4 - Posts: 2402)
Sat, 14th Jun '08 6:45 PM


Help!!! Computer know-how needed!

Hey all you wonderfully computer-literate folks.......what's the procedure for a "System Restore"?

I have a Pentium 4 with windows XP.

I did a reboot last night after some System Mechanic maintenance, and found a STACK of Outlook Express recent mail missing!

Help, please!!


Eesusbejesus  (Level: 75.0 - Posts: 3640)
Sat, 14th Jun '08 6:58 PM

Click on Start, go to All Programs, click on Accessories, go to System Tools, and there you will find System Restore.

Bushyfox  (Level: 174.4 - Posts: 2402)
Sat, 14th Jun '08 8:47 PM

Many thanks for your guidance, Lodi. I followed the whole procedure, but unfortunately, none of the emails came back.

Dunno what to do next now........


Jank0614  (Level: 67.1 - Posts: 4593)
Sat, 14th Jun '08 8:57 PM

One day this week, all of my saved emails from February 1 through June 10 just disappeared. I've done everything I and my friends know to do, and they're just gone. Another friend had Outlook problems today. I wonder if there's something bigger than us going on......

Donleigh  (Level: 156.6 - Posts: 5478)
Sat, 14th Jun '08 9:14 PM

Try going into C:Documents and Settings. A System Restore shouldn't delete things, it just moves them somewhere else and changes the system files. You're looking for a new user name that should have all your documents.
Hope ths helps.

Lovesmoodies  (Level: 45.7 - Posts: 132)
Sat, 14th Jun '08 9:25 PM

It is too late for this now, but I use an internet based mail server. That way I never have to worry about computers crashing, etc. I've had it for years with no problems at all.

Eesusbejesus  (Level: 75.0 - Posts: 3640)
Sat, 14th Jun '08 10:34 PM

Also, every now and then, outlook archives your emails. Go look in your outlook email folders and see if there is an archived directory in there.

Fudypatootie  (Level: 207.0 - Posts: 1302)
Sun, 15th Jun '08 1:40 AM

I've been wondering about the "bigger than all of us" aspect of Outlook, too. For about a week, I've been able to read my e-mail, but when I try to reply or create a message, it freezes up, doesn't respond, can't be closed without disconnecting from the internet. It's driving me crazy and I don't know what to do about it.

Bushyfox  (Level: 174.4 - Posts: 2402)
Sun, 15th Jun '08 2:17 AM

Current status report:

I have been following everybody's advice as best I can. There is nothing showing up in OE folders that looks like an archive, despite intensive searching of everything that appears to be in there.

I have done the System Restore, which did not bring back my emails.

I then went to C Drive, "Documents and Settings"........wandered around in there till I found something that *might* be what I am looking for. I just started opening folders that had any sizable amount of stuff it it: "Application Data" > "Identities" > "Bunch of numbers and symbols" > "Microsoft" > "Outlook Express" > and a bunch of DBX files!
I can see one that is labelled "Inbox DBX" but it won't let me open it. When I click on it, it says Windows needs to know what program created it in order to open it......or words to that effect.
It is giving me the option to either 1/ Use the Web service to find the appropriate program, or 2/ select program from a list.

Clicking on the first option takes me to this page:

This is getting beyond my technical capabilities!
Thanks everybody, for your support and advice.......I will tackle this a bit more later.


Bushyfox  (Level: 174.4 - Posts: 2402)
Sun, 15th Jun '08 2:24 AM

........And then I lost 30M on a TQOTD wager!

*Bottom lip quivering*

Oldcougar  (Level: 229.6 - Posts: 1935)
Sun, 15th Jun '08 4:04 AM

Oh Bev, some days are just not worth getting up for Here's a hug or two

Mitchy  (Level: 136.0 - Posts: 964)
Sun, 15th Jun '08 5:56 AM

Hi Bev! sorry about this mess, I may be able to help! I need to know exactly what system mechanic maintenance program you were using! we may also need to go back to system restore and undo the last restore you did. But not yet. It's very important that you give me as much info on this system Mechanic program ok! It is very much possible we can get your stuff back. DON'T Do any more changes though -- hopefully im not too late. I will do my best to try & find your stuff. It may take time and patience!
Don't give up hope.....yet!

Jeannette  (Level: 115.1 - Posts: 1734)
Sun, 15th Jun '08 6:02 AM

hi bev keep your chin up xxx j

Jank0614  (Level: 67.1 - Posts: 4593)
Sun, 15th Jun '08 7:20 AM

Bev - I looked at your link and BOL'ed. Love that bottom help line of theirs. Oh, please DO hurry right out and buy some software to open that mess! hahahahahaha Bless your heart!

Rowlanda  (Level: 70.0 - Posts: 2853)
Sun, 15th Jun '08 10:39 PM

Bev....I'm so sorry about your baaaadd day
Randy's right, some days we need to go back
to bed, and start over....Big Hugs

Flcyclist  (Level: 132.5 - Posts: 691)
Mon, 16th Jun '08 12:18 AM

Beve, if you back up your computer regularly, you could try going back to a previously saved time when you had the email! Hope it works! I HATE losing points! Right now I'm waiting to see if the person I challenged gets the answer wrong like I did! One can only hope! Tomorrow will be better!

Eesusbejesus  (Level: 75.0 - Posts: 3640)
Mon, 16th Jun '08 12:23 AM

I don't know if this will help, Bev.

Mitchy  (Level: 136.0 - Posts: 964)
Mon, 16th Jun '08 2:09 AM

Bev, Go to your System Mechanic Professional and look in help or support see if there is a restore file for that particular scan date. Most programs have one. Also if the version of SMP has anti- virus,spyware etc. it may have moved it to a quarantined file.
If you can't find any restore files in that program, contact their help and support center. I believe that is where the files are you are missing!
Let me know what happens!

Surreyman  (Level: 274.8 - Posts: 2776)
Mon, 16th Jun '08 4:52 AM

If it's any use to anyone, I use Outlook Express almost 24/7 and have had no recent probs whatsoever. But that's in the UK, of course.

Jbooboo  (Level: 20.5 - Posts: 4)
Wed, 18th Jun '08 6:48 PM

Hey Thanks Mitchy, I had a similar problem and did what you said, and poof there they were. thank you so much. Joe

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