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Bearpaw  (Level: 50.7 - Posts: 155)
Thu, 10th Jul '08 7:10 PM


how do you do this now

Gypsylady  (Level: 140.9 - Posts: 6036)
Thu, 10th Jul '08 7:24 PM

Just click on "Help" at the top to the left of "Log Off", then choose the category which applies.


Phitzy1  (Level: 66.4 - Posts: 873)
Thu, 10th Jul '08 7:41 PM

There's a green bug at the top of your screen too

Bug = Problem...

Try that

Bbear  (Level: 159.3 - Posts: 2301)
Thu, 10th Jul '08 7:43 PM

no no. The bug is just stuff that goes to Justin. The "help" is what you want; it answers most questions with FAQs but has a place to allow editors to respond. They are extremely prompt in answering so check your mail periodically.

Sploofus Editor
Sploofiesta (Editor)  
Thu, 10th Jul '08 7:45 PM

There's a huge difference between the "green bugs" at the top of the page and a Support Ticket. The green bugs go directly to Justin, and are strictly for general problems and recommendations on 2.0. A Support Ticket goes directly to the editors, and should be used if you need something done soon. For example, if you need a Word Puzzle reset, please state the nature of your difficulty and send in a ST. That's the only way the editors will see it.

Bearpaw  (Level: 50.7 - Posts: 155)
Fri, 11th Jul '08 9:54 AM

Thank you everyone for your help

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